Category Archives: HR Management

Do You Have a Staff Complaints Process?

Most companies don’t have an internal complaints process. You may have a system for dealing with customer complaints, but as you grow and develop, you may not have considered that your employees might have something to complain about – after all, they are all happy, right? Wrong!

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Effective Induction For New Employees

Many people have poor memories of their first day of work – just the feeling of apprehension. Everyone wants to feel welcomed and like part of the team when they join a new company.

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How do You Manage Workplace Disagreements?

It is common knowledge that most people spend more of their waking hours in work than anywhere else. It also means that you are spending that time with people who someone else has decided you will spend time with, not you. In the majority of cases, harmonious working relationships prevail. You get along for most of the time and any little disagreements are moved on from quickly, sometimes with the help of a manager’s intervention.  For the employer this leads to productive working time and a good workplace.

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Working with staff in your Small Business

How to Staff a Small Business

Many small businesses want to put on staff, but struggle with the “HOW”.

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Have You Got Your Business Structure Right?

Most SME’s start off relatively small, and then if they’re lucky, they start to grow.

Over the years the business continues to grow and employ more and more people, in a variety of roles. Before long, a decent size business is in place with an organisational structure that may be creating a block for the business to continue moving forward, or indeed, even from stabilising.

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