Everyone needs feedback on how well they are doing at their job. Without objective feedback, your team members may either feel undervalued or assume that everything they do is perfect. You need to tell them how they’re doing and where they could improve.
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Unfortunately there will no doubt come a time when you need to tell an employee that they are no longer required.
This may be called dismissal, release, removal, letting-go, discharging or just firing; they all amount to the same thing. The circumstances for dismissal will steer the speed and nature of activity, but common to all circumstances is a list of steps to follow when dismissing an employee.
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Most companies don’t have an internal complaints process. You may have a system for dealing with customer complaints, but as you grow and develop, you may not have considered that your employees might have something to complain about – after all, they are all happy, right? Wrong!
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Running your own business is usually more than a full time job, particularly when you’re in a growth phase. You get in early, you stay late, you’re there for every calamity. You know that the extra time you put in now will pay dividends in the future. You’re committed to making your business a success and you’re building a team around you to help that happen, no matter what it takes.
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Many people have poor memories of their first day of work – just the feeling of apprehension. Everyone wants to feel welcomed and like part of the team when they join a new company.
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When your business grows, there comes a point in time when you need to employ someone because the job is too much for you on your own. You may have taken on someone already, maybe two but then you need to take on more people – another person to man the shop front, or deliver the goods or sell the products. The easy thing to do is just do the same as before, a postcard in the window, or a notice in the local paper – saying help needed apply within!
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It is common knowledge that most people spend more of their waking hours in work than anywhere else. It also means that you are spending that time with people who someone else has decided you will spend time with, not you. In the majority of cases, harmonious working relationships prevail. You get along for most of the time and any little disagreements are moved on from quickly, sometimes with the help of a manager’s intervention. For the employer this leads to productive working time and a good workplace.
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Remember that time before the GFC, when you were having trouble finding good people to fill your vacancies? Well those times are set to be repeated with recent survey data from the both the ANZ and NAB reporting big spikes in job ads, particularly in newspapers.
Australia is showing signs of resuming the its upward growth curve and while that means business growth it also means increased labour demand.
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How to Staff a Small Business
Many small businesses want to put on staff, but struggle with the “HOW”.
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Most SME’s start off relatively small, and then if they’re lucky, they start to grow.
Over the years the business continues to grow and employ more and more people, in a variety of roles. Before long, a decent size business is in place with an organisational structure that may be creating a block for the business to continue moving forward, or indeed, even from stabilising.
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